building lasting value
indelible: adjective - not able to be forgotten
ability: noun - possession of the means or skill to do something
We are a team of strategists, designers, communications specialists and business transformation coaches focused on turning good companies into companies designed to consistently win in their chosen markets. We work with leadership teams to build the design capabilities that fuel the customer centricity necessary to inform and create new value.
Our design led tools and techniques, which we freely transfer to our clients, shape the connections and insights that inform, not only product and service development, but also a deeper customer led purpose and strategy. By building these behaviours we help to fuel the strategic thinking, innovation practice and differentiation that powers the brand loyalty and long term equity our clients need to sustain growth.
about indelibility
What we do?
We are a team of award-winning strategists, designers, communications specialists and business transformation coaches focused on turning good companies into companies designed to consistently win in their chosen markets.
How we do it?
We help leadership teams to integrate design led practices that build customer insights and inform the customer value creation necessary to build their brand and sustain growth.
Why we do it?
We want to see more Australian companies winning in global markets.
our coaches
Mark Stewart
Strategy & Transformation
Mark has over 20 years experience in managing and consulting in the areas of corporate culture, strategy, brand development and innovation.
Mark works with leadership teams to guide organisational transformation. Helping teams to achieve high value, design led differentiation that positions them to compete in and own global niche markets.
Mark Armstrong
Design Capability
Mark has over 30 years of experience working with major international and iconic Australian brands to lead the design of product and service experiences.
Mark works with leadership and innovation teams to build world class design capability and to support the integration of that capability across organisations.
Bec Stewart
Brand & Communications
Bec has over twenty years of experience in marketing and brand management.
Bec guides management and marketing teams to translate knowledge from our user engagements into the positioning of brands. Helping brands to build the advocacy necessary to support growth and market leadership.